Terms & Conditions

1. Definitions

In these Terms & Conditions:

• "Company", "we", "us", "our" refers to StarNabula Ventures Ltd, Westlands, Redhill Road, Nairobi, Kenya.
• "Website" refers to starnabula.tech and all associated pages.
• "Services" refers to all software development, web design, mobile app development, ERP systems, SaaS platforms, IT support, graphic design, and related services offered by StarNabula.
• "Client", "you", "your" refers to any individual or entity that visits our website or engages our services.
• "Content" refers to all text, images, code, designs, logos, and other material published on the Website.

2. Acceptance of Terms

By accessing or using our Website, you confirm that you:

• Are at least 18 years of age or have the legal capacity to enter into agreements in your jurisdiction;
• Have read, understood, and agree to be bound by these Terms & Conditions;
• Agree to comply with all applicable laws and regulations.

If you do not agree to these terms, please stop using this Website immediately.

3. Our Services

StarNabula provides professional technology services including but not limited to:

• Custom software development and web applications
• Website design and development
• Mobile application development (iOS and Android)
• Enterprise Resource Planning (ERP) systems
• SaaS product development
• IT support and system maintenance
• Graphic design and branding
• Print design and digital marketing materials

The engagement of any service is governed by a separate service agreement or proposal document agreed between us and the client. These Terms & Conditions apply to general use of the Website and form the baseline for any service relationship.

4. Website Use: Acceptable Use Policy

You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the Website to transmit any unlawful, harmful, threatening, abusive, or defamatory content;
• Attempt to gain unauthorised access to any part of the Website or its underlying systems;
• Introduce viruses, malware, or any other harmful code;
• Use automated bots or scrapers to extract data from the Website without our written consent;
• Submit false or misleading information through our contact form;
• Impersonate any person or entity or misrepresent your affiliation with any person or entity;
• Use the Website in any way that could damage, disable, or impair its performance;
• Engage in any conduct that violates applicable Kenyan law or international law.

We reserve the right to report any breach of this policy to the relevant authorities and to seek legal remedies.

5. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, design, code, and the overall look and feel, is the exclusive property of StarNabula Ventures Ltd or its licensors and is protected by Kenyan and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and view the Website content for personal, non-commercial purposes only. You must not:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website;
• Use our logo, brand name, or trademarks without our prior written consent;
• Remove or alter any copyright, trademark, or proprietary notices;
• Create derivative works based on our content.

Work created for clients as part of a paid service agreement transfers to the client upon full payment as specified in the applicable project agreement.

6. Contact Form & Enquiries

When you submit our contact form, you agree that:

• The information you provide is accurate and truthful;
• You will not submit spam, unsolicited advertising, or abusive content;
• We may use your contact information to respond to your enquiry;
• Submitting an enquiry does not create a binding contract or guarantee the provision of services.

We aim to respond to all enquiries within 2 business days. Responses do not constitute acceptance of any project or commitment to provide services.

7. Disclaimer of Warranties

The Website and its content are provided on an "as is" and "as available" basis without any warranty of any kind, express or implied. To the fullest extent permitted by Kenyan law, we disclaim all warranties including:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
• Warranties that the Website will be error-free, uninterrupted, or free of viruses;
• Warranties as to the accuracy, completeness, or reliability of any content.

8. Limitation of Liability

To the maximum extent permitted by law, StarNabula Ventures Ltd shall not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages;
• Loss of profits, revenue, data, business opportunity, or goodwill;
• Damages arising from your use of or inability to use the Website;
• Damages resulting from third-party actions or content.

In no event shall our total liability to you for any claim arising out of or relating to the Website exceed KES 10,000 (ten thousand Kenyan Shillings), even if we have been advised of the possibility of such damages.

Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

9. Third-Party Links

Our Website may contain links to third-party websites, client project sites, and social media platforms. These links are provided for convenience only. We have no control over the content of those websites and accept no responsibility for them or for any loss or damage that may arise from your use of them. We strongly advise you to read the terms and privacy policies of any third-party site you visit.

10. Privacy

Your use of this Website is also governed by our Privacy Policy and Cookie & Storage Policy, which are incorporated into these Terms by reference. By using the Website, you consent to the data practices described in those policies.

11. Governing Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of Kenya. Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of Nairobi, Kenya.

We will endeavour to resolve any dispute amicably through good-faith negotiation before resorting to formal legal proceedings.

12. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Changes take effect immediately upon posting to the Website. The "Last updated" date at the top will reflect the most recent revision. Your continued use of the Website after any changes constitutes your acceptance of the new Terms. We encourage you to review this page periodically.

13. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

14. Entire Agreement

These Terms & Conditions, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and StarNabula Ventures Ltd regarding your use of the Website. They supersede all prior communications, representations, or agreements, whether written or oral.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us: